Products purchased from the Website can be exchanged at the nearest Company’s outlets within 7 days from the delivery date by producing the original receipt, provided the products are unused, unworn and undamaged.
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
At the time of Exchange, the Company will only offer a replacement against products which are available in the outlets.
Please send your inquiries at +971 52 324 8265. Our Customer Care Department will review and respond to your queries as quickly as possible.
The Company’s outlet will recover the difference in cash against sale if the value of the replaced product exceeds the original value.
The decision of the Company will be considered final in all scenarios.